Pearson English Assessment strives to report scores that accurately reflect the skill and performance of each test taker.As part of our security processes,we perform a range of security checks on each test which allows us to determine the validity of the test score.
At any time,if we have reason to doubt that a test taker was complying with the rules of the test,we may temporarily place a test score on hold while additional security checks are carried out.For this reason,your PTE Academic Online score has been temporarily placed on hold while we perform further checks on your test.
While your score is temporarily on hold,institutions or government agencies will not be able to verify your score.If your score has already been verified by an institution or government agency,that organisation will be advised that your test score is temporarily unavailable.
Once further checks have been completed,you will be informed of the outcome.Where we are confident in the validity of your test,your score will be released from the hold and will be made available to you again.Alternatively,if we have reason to doubt the validity of your test,we reserve the right to cancel your score.
We would like to thank you for your patience during this time of investigation.Please note,we are unable to provide you with further details about the checks we are carrying out and you will receive a notification as soon as an outcome has been determined.
Please do not reply to this email and note that customer support will be unable to provide further details in relation to your test.
PTE Test Security